Leisurepro is upgrading its order fulfillment system
Fewer backorders, faster delivery
Something big is happening at Leisurepro.com. For the last 6 months, Leisurepro has been busily upgrading its mega warehouse and order-taking system so it can deliver orders to its customers faster and more efficiently. Last week, Leisurepro "flipped the switch" and begin using the new system, the culmination of months of careful planning, programming, and logistics.
Using a combination of advanced computer systems and intelligent warehouse organization, Leisurepro will employ state-of-the-art technology to reduce out-of-stock and backordered items, and will streamline the behind-the-scenes activities that go into fulfilling orders.
One of the most time-consuming aspects of order fulfillment is the time it takes for an order picker to go around a HUGH warehouse and pull the ordered products off the shelves. Leisurepro has reorganized its warehouse so the most frequently ordered items are now closest to the shipping and staging area. Electronic devices provide order pickers with exact locations of each product in an order, as well as the shortest route to each item within the warehouse so placing all the products in the basket for packing takes the least possible time. Multiply this time savings by hundreds of orders a day and you can see that such a setup is worth the considerable time, effort, and investment that Leisurepro has put into it.
"The new ordering system allows Leisurepro to better handle its rapid growth," notes Sol Farkas, Operations Manager. "This marks the first phase of a major upgrade that will completely change our customers' experience with us for the better."
Once Leisurepro’s new fulfillment system is up and running, it is expected to vastly improve customers' order experiences with Leisurepro, and Leisurepro hopes the transition will be a smooth one. However, as with any new system, there is always a chance there could be short-term glitches or quirkiness during the transition from the old system to the new one, despite the most meticulous planning.
“If you have order problems during the transition, please let our customer service department know--but we also ask for your patience in case there are any problems to be ironed out,” says Farkas
Something big is happening at Leisurepro.com. For the last 6 months, Leisurepro has been busily upgrading its mega warehouse and order-taking system so it can deliver orders to its customers faster and more efficiently. Last week, Leisurepro "flipped the switch" and begin using the new system, the culmination of months of careful planning, programming, and logistics.
Using a combination of advanced computer systems and intelligent warehouse organization, Leisurepro will employ state-of-the-art technology to reduce out-of-stock and backordered items, and will streamline the behind-the-scenes activities that go into fulfilling orders.
One of the most time-consuming aspects of order fulfillment is the time it takes for an order picker to go around a HUGH warehouse and pull the ordered products off the shelves. Leisurepro has reorganized its warehouse so the most frequently ordered items are now closest to the shipping and staging area. Electronic devices provide order pickers with exact locations of each product in an order, as well as the shortest route to each item within the warehouse so placing all the products in the basket for packing takes the least possible time. Multiply this time savings by hundreds of orders a day and you can see that such a setup is worth the considerable time, effort, and investment that Leisurepro has put into it.
"The new ordering system allows Leisurepro to better handle its rapid growth," notes Sol Farkas, Operations Manager. "This marks the first phase of a major upgrade that will completely change our customers' experience with us for the better."
Once Leisurepro’s new fulfillment system is up and running, it is expected to vastly improve customers' order experiences with Leisurepro, and Leisurepro hopes the transition will be a smooth one. However, as with any new system, there is always a chance there could be short-term glitches or quirkiness during the transition from the old system to the new one, despite the most meticulous planning.
“If you have order problems during the transition, please let our customer service department know--but we also ask for your patience in case there are any problems to be ironed out,” says Farkas
posted by Max Parr at Thursday, September 06, 2007
0 Comments:
Post a Comment
Links to this post:
Create a Link
<< Home